Terms and Conditions & Privacy Policy (GDPR)

Serene Thai Massage
Americká 743/30, Prague 2
Company ID (IČO): 22638300
Email: serenethaispa2025@gmail.com | Phone: +420 725 935 527
Website: www.serene.cz

1. General Provisions

These Terms and Conditions and Privacy Policy govern the relationship between Serene Thai Massage (hereinafter referred to as the “Provider”) and the client in accordance with the laws of the Czech Republic and Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

2. Personal Data We Collect

When you make a booking or use our services, we may collect the following personal data:

  • Full name

  • Phone number

  • Email address

  • Notes related to your booking (e.g. health conditions or preferences)

3. Purpose of Data Processing

We process your data for the following purposes:

  • To book and provide massage services

  • For customer records

  • To send booking confirmations or updates

  • For marketing communications (only with your consent)

4. Data Processing Method

Personal data is securely stored in electronic form (booking system, email communication) and is not shared with third parties without your explicit consent, except where required by law.

5. Data Retention Period

We retain your data only for the necessary period to fulfill the purposes stated, but no longer than 5 years after your last visit, unless a longer period is required by law.

6. Client Rights

As a client, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict processing

  • Data portability

  • Object to data processing

  • Lodge a complaint with the Czech Data Protection Authority (www.uoou.cz)

7. Cookies

Our website www.serene.cz may use cookies to ensure functionality and analyze traffic. By using our website, you agree to the use of cookies.

8. Final Provisions

By making a booking or using our services, you confirm that you have read and agree to these terms. The Provider reserves the right to amend these terms in accordance with applicable legislation.

In Prague, on May 1, 2025
Serene Thai Massage
Zhareena Leongson/Owner